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create a ui action on incident form called : “MORE ACTIONS”

neehas710
Tera Contributor

--> create a ui action on incident form called : “MORE ACTIONS”

ONCE USER CLICK ON THAT BUTTON --> A DIALOUG BOX SHOULD APPEAR WITH 3 BUTTONS : CREATE PROBLEM , CREATE STORY , CREATE ENHANCEMENT

Expected output should be like below once user click the ui action :

[media pointer="file-service://file-UwPKLvhAX9kbDEZWctEtM1"]

 

Now , if user click on create problem , directly new problem record page should come , and the same way if user click create enhancement , then new enhancement page should open

1 REPLY 1

Ankur Bawiskar
Tera Patron

@neehas710 

you need to use UI pages for this and use GlideModal

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader