create a ui action on incident form called : “MORE ACTIONS”
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07-13-2025 11:26 PM
--> create a ui action on incident form called : “MORE ACTIONS”
ONCE USER CLICK ON THAT BUTTON --> A DIALOUG BOX SHOULD APPEAR WITH 3 BUTTONS : CREATE PROBLEM , CREATE STORY , CREATE ENHANCEMENT
Expected output should be like below once user click the ui action :
[media pointer="file-service://file-UwPKLvhAX9kbDEZWctEtM1"]
Now , if user click on create problem , directly new problem record page should come , and the same way if user click create enhancement , then new enhancement page should open
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07-13-2025 11:32 PM
you need to use UI pages for this and use GlideModal
what did you start with and where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader