create a ui action on incident form called : “MORE ACTIONS”

neehas710
Tera Contributor

--> create a ui action on incident form called : “MORE ACTIONS”

ONCE USER CLICK ON THAT BUTTON --> A DIALOUG BOX SHOULD APPEAR WITH 3 BUTTONS : CREATE PROBLEM , CREATE STORY , CREATE ENHANCEMENT

Expected output should be like below once user click the ui action :

 

Now , if user click on create problem , directly new problem record page should come , and the same way if user click create enhancement , then new enhancement page should open

7 REPLIES 7

Martin Virag
Tera Guru

What would be the usecase here you are trying to solve?

you can easily achieve this without overengineering by using the OOB available functionalities and add the new buttons there

you can create a form context menu UI action (or workspace form menu) button.

Screenshot 2025-07-14 at 08.46.50.pngScreenshot 2025-07-14 at 08.47.51.png

neehas710
Tera Contributor

sent me the script for above screen short

you can check this record: 96717c8243a12110a3e28772d9b8f245 in sys_ui_action table as an example (create child incident)

neehas710
Tera Contributor

How to create drop down box in create change request ui action?