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‎02-04-2017 11:24 AM
Hi ,
Service Portal is very new to me and I am facing issue finding out way to achieve functionality to create widget on top of service portal .Widget should display text ,the text is stored in a table (could be custom table), and users can maintain it to display any kind of info and notification to let portal users know it.
I know how to do it in ESS Portal but no idea about service portal.
Please provide step wise solution and screenshots as to how I can achieve this.
Thanks
Aastha Sharma
Solved! Go to Solution.
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‎02-06-2017 11:04 AM
Hi,
To answer your questions.
1.In this case I didn't extend from any table. Task table is pretty normal to extend from. Just remember that extending a table or creating a new may result in that you need Platform runtime licences. So talk to you SN representative to be sure.
About when to do it, read this post here which gives an excellent overview: When to Create a New Table vs. When to Extend
2. You fetch the data with server script and then put it into "data" for the client script to handle.
3. If you want to have data from your instance, you need a server script.
recordWatch is used to dynamically update your widget with data if for example a new record is created/updated in the table.
Take a look here, this short demo also shows how to read from data from a table.
Let me know if you got more questions.
//Göran
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‎02-13-2017 01:58 AM
Ahh great 😎
Always nice to hear that
//Göran