Create Case in csm Workspace
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‎11-15-2022 03:06 AM - edited ‎11-16-2022 02:20 AM
How to Create a case record Producer Using UI action in CSM cofigurable Workspace.
Created a Button (create Case) in the Incident table on clicking the Button Pop up of the Create case Record producer is coming and after filling the Details the record is saved.
but i Need the incident number should come in the Parent field of that particular case Record automatically how to do this in Ui action?
 
 
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‎11-15-2022 06:11 AM
Hi @devservicenow k ,
Please share your script, so that I can help you with the changes.
Regards,
Kamlesh