Create Dynamic filter on report
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‎03-21-2024 02:09 AM
I am generating a report that displays closed tasks occurring between 12 PM to 9 PM on a daily basis. However, I encountered a challenge when attempting to filter the data based solely on time.
The issue arises when selecting "closed between today" as it also selects the date, whereas I wish to filter the data exclusively based on time.
I also check that if we I could use "closed_at greater than" or "closed_at less than" but greater then or less then is not visible when i choose closed_at field in the filter.
Could you kindly provide guidance or support on how to refine the filter criteria to achieve this goal? I appreciate any insights or instructions you can offer to streamline the report generation process.
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‎03-21-2024 02:12 AM
Hi @zee15
You the trend operator
Attached is sample, create 2 condition, 1st after 12PM , 2nd before 9 AM
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-21-2024 02:24 AM
Thankyou for the reply. I tried this and that worked but there is a issue it display all the records which are closed between 12 to 9 even 2 month ego's records but i want only today's records for example today is Thursday and there are 5 closed record so it should display only 5 records and same for tomorrow
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‎03-21-2024 02:30 AM
Hi @zee15
Try add Today as well
with AND condition.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-21-2024 02:47 AM