Create env variables in service now

[pavan yadav1]

How to create env variables as key value pairs and can it be used it in service now script ?

[Amit Verma]

Hi @pavan yadav1 

Are you trying to make any REST call from your business rule ? If yes, ServiceNow recommends to use async to make REST calls from business rule in scoped application. If you try to use after insert/update then system won't allow to save the business rule.

Still, if you want to continue with the insert/update business rule only, you can try adding/modifying the below lines of code to the business rule script :

var response = r.executeAsync();
response.waitForResponse(10);

Here, instead of execute() method, we make the REST API call asynchronous by calling executeAsync() method.

Thanks & Regards

Amit Verma

[Sohail Khilji]

Hi @pavan yadav1 

Create a sys_properties as like below:

1.Navigate to sys_properties.LIST.

2.Click 'New'.

3.Name the sys property as needed and set the type as JSON

4.In the value create as like below example.

{
Home: rest,
School : Educate,
Office: work
}

5.You can access this propery from server side as like below example:

var envVar= gs.getProperty('passthe prop name');
var Parse = JSON.parse(envVar);

gs.log(parse[0]);
gs.log(parse[1]);
gs.log(parse[2]);

[pavan yadav1]

I have configure same and wrote business script then getting error message : Illegal access to outbound HTTP in demo. Use an async business rule to perform outbound HTTP requests.

[Sohail Khilji]

You can change the type of business rule to Async instead of after in when to run condtion...

[Muhammed Medni]

Hi pavan yadav1,

You can use Flow Designer to create an action.