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Create Folder in Image Directoy

PPPanchal
Mega Sage

‎03-26-2026 05:34 AM

Hello community!

I have a requirement to create a new folder in the Image Directory picker. As shown in the attached image, there are currently 7 default folders:

  • /images/

  • assessment

  • demand

  • editor

  • icons

  • sample-profile-photos

  • UPLOADS

Does anyone know how to create an 8th folder in this list? Any help or guidance would be greatly appreciated!

 
 

image (14).png

Please mark correct/helpful if this helps you!
Thanks,
Pratiksha
✨ServiceNow Rising Start 2025
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1 REPLY 1

Tanushree Maiti
Tera Patron

‎03-26-2026 06:43 AM

Hi @PPPanchal ,

 

There is no way to add folder / custom image in image picker.

 

Refer:

https://www.servicenow.com/community/service-management-forum/how-do-i-add-new-gif-icon-to-image-dir...

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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