Create inc button in knowledge article footer in esc have to update descri frm whch KA inc created
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10-27-2023 12:14 AM
I have created a link button under every knowledge article footer in esc. It should create an incident by updating the incident short description from which the knowledge article incident was created.
*What type of link I should paste ?
*I pasted create incident link from knowledge properties but it is not working
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11-03-2023 11:45 PM
An example is given in your other post: