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create incident with an attachment rest api?

Kiran Kumar 76
Tera Expert

‎10-19-2023 06:17 AM

we have a use case where third party create an incident with an attachment if it has one, I see we have two separate APIs to create incident  and add attachment .

 

so in this case how to combine these both APIs so that i create an incident and add attachment to the same after creating

 

 

 

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ChrisBurks
Giga Sage

‎10-19-2023 06:58 AM

The Attachment API requires that it have the sys_id of the record it is associated with so I don't think the two APIs can really be combined because the incident would need to be created first.

However, you can create a Script REST API so that you only need to use one API. https://nowlearning.servicenow.com/lxp/en/now-platform/now-platformname?id=learning_course_prev&cour...

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