Create Interactive Filter for Tags

[Kevin McGartlan]

Hello, 

I would like to create an interactive filter that we can throw onto a Dashboard that will filter the Demand list by tags. It doesn't seem like there's an OOTB interactive filter we can choose from. We are thinking we need to create a new Dynamic Content Block and use some jelly/scripting in order to get this done. However, does anyone know if we can leverage something easier? We plan to follow this - https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/use/dashboards/r...

That being said, does anyone have any insight into how we can tailor that SN doc to how to build the interactive filter by tags? 

Thank you!

[sachin_namjoshi]

Tags are stored in label table.

you can create interactive filter on label.LIST table and then apply to reports on your dashboard.

Regards,

Sachin

[Kevin McGartlan]

I had tried to do that, but I'm assuming that I setup the interactive filter incorrectly. Do I need to add an Interactive Filter Reference? Here's a screenshot of what we have:

[sachin_namjoshi]

Tag references to parent records are stored in label_entry table.

you should create interactive filter on label_entry table and interactive filter reference with table_key column with demand sys_id.

Regards,

Sachin

[Kevin McGartlan]

Sorry I'm not sure if I understand your suggestion here. When I create an interactive filter from the label_entry table, I see all of the demands, but none of the tags I want to filter through. Am I able to create a filter that shows the list of tags? 

I'm not sure what you mean by "interactive filter reference with table_key column with demand sys_id". When I build the reference, I have to select a table and field. Which table are you referring to in this case?