Create Issue from Smart Assessment Engine using Automation tab
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05-06-2026 07:41 AM
I want to create an Issue when my answer is no in Smart Assessment Engine using Automation tab. When I select the Automation tab in Action Type dropdown it shows me empty.
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05-06-2026 07:49 AM
Ahoy @anandwakode,
could you possibly add a screenshot to better understand your requirement/issue?
On a break from this Community, too much collusion and self-boosting to handle... RIP
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05-06-2026 09:03 AM
Hi @anandwakode
It seems you are getting the issue because no Subflows have been properly defined and associated with the template category. Validate your steps as per following article.
Ref: ServiceNow Smart Assessment Simplified: A Step-by-Step Practical Guide!
https://www.servicenow.com/community/grc-forum/smart-assessment-engine-action-category/td-p/3388171
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
