Create Issue from Smart Assessment Engine using Automation tab

anandwakode
Tera Contributor

I want to create an Issue when my answer is no in Smart Assessment Engine using Automation tab. When I select the Automation tab in Action Type dropdown it shows me empty.

2 REPLIES 2

GlideFather
Tera Patron

Ahoy @anandwakode,

 

could you possibly add a screenshot to better understand your requirement/issue?

_____
Answers generated by GlideFather. Check for accuracy.

Tanushree Maiti
Kilo Patron

Hi @anandwakode 

 

It seems you are getting the issue because no Subflows have been properly defined and associated with the template category. Validate your steps as per following article.

Ref: ServiceNow Smart Assessment Simplified: A Step-by-Step Practical Guide!

https://www.servicenow.com/community/grc-forum/smart-assessment-engine-action-category/td-p/3388171

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: