create knowledge artilcle

MonamiK
Tera Contributor

‎12-13-2024 02:13 AM

Hi,

 

'Knowledge manager' and 'knowledge' role is not helping to create new knowledge articles.

How can this be fixed?

The individuals have the above roles but still are unable to create new knowledge articles.

Any help to fix this will be appreciated.

 

TIA,

Monami

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-13-2024 04:50 AM

Hi @MonamiK 

 

AGLearnNGrow_0-1734094199378.png

 

 

Check is any ACL blocking it. Check the create new module and see what role mention there. 

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