Record producer not creating record in target table

Anna_Servicenow
Tera Guru

I have created a record producer that creates record in target table. But as I submit this, its just opening a new empty record, when I put 

gs.addInfoMessage("Ticket number"+current.number); In record producer, its giving me a number and when I search this number , no record is found.
> How can I land on the ticket that got created by record producer

Anna_Servicenow_1-1734093708018.png

 


 

1 REPLY 1

Anand Kumar P
Giga Patron
Giga Patron

Hi @Anna_Servicenow ,

 

Check if you have any read ACL in BPM task table that is restricting.

 

producer.redirect = 'bpmtablename.do?sys_id=' + record.sys_id;

Above code  will be paste in the "Script" field of the record producer it will redirect to created record after submitting .