Create new values for the priority field but they are not showing for mapping

Carol2
Tera Contributor

Hi, 

 

I hope you can help, i created new values for the priority, impact and urgency fields now i want to map these values

in the Priority Data Lookup table and create a priority 0 value. the values don't show. 

what did i miss? I create these values i my PI no BR or Client Script blocking the priority 

 

Carol2_0-1731422822873.pngCarol2_1-1731422840276.png

 

Carol2_2-1731422898030.png

Regards 

C

 

 

1 REPLY 1

Runjay Patel
Giga Sage

hi @Carol2 ,

 

only priority value not coming or for all three ?