Create or Edit Mobile App Home Screen
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3 weeks ago
I'm trying to edit the home screen on our mobile app.
So far I have made it to the Mobile App Builder, selected my scope, and created a function. I see the location I need to add the function in Mobile App Configs but there is not a way to edit the section I need to edit.
I need to add that function to the main screen on the home tab. I have attached screenshots everything including the function, the location in Mobile App Configs and the launcher screens.
Looking at my screenshots, I would like to add "Incident" to the "My Items" section however I do not have the "New" option to select Incident.
I have also included a screenshot of the mobile app as it currently looks, with notations of where I would like to add the function I created.
Thank you for any help you can provide.
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3 weeks ago
Hi @TALENAJ
1.Please check your application scope first. Make sure you're in the same scope where the mobile app configurations is defined. If not, change your scope from the backend, then refresh and reopen the Mobile App Builder page to verify whether the option is available.
2. You can not add the input page function directly on this senerio
3. if you want to use this function you need to create on list screen for the incident and then you need their you can use your function like swaping function or record fucntion becuase right you did not know which incident should get update from this input screen page that you shared so you can't directly add this kind fucntion.
4. So after all the list screen has been create then you can directly mapped the function on that list screen and field mapping that implicitly handle by servicenow (you can refer some of the OOB functionaly how it working). You did need to pass the parameter as well.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You