Create Request on Universal request in service operations workspace
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‎07-04-2025 12:01 AM
Hi Team,
Create Request action on universal request is not attaching to associated tickets in universal ticket.
please help me here.
Default view it is working.
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‎07-07-2025 02:35 AM
I created a UR via SOW and then created a request under it using the UI action. I can see that the REQ is properly attached.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎07-07-2025 02:37 AM
@Dr Atul G- LNG in pdi same as for me also working as expected.
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‎07-07-2025 02:39 AM
Try repairing the SOW plugin in the client instance, mate. There's no special configuration required — I'm quite sure it's just a plugin issue."
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎07-08-2025 02:07 AM
is issue resolved?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎07-08-2025 02:22 AM
No @Dr Atul G- LNG I have raised a vendor ticket. Still same issue in client instance.