Create RITM vai cart API

[Prashant52]

Hi Developers,

I want to create a RITM when record producer submitted up and few values from record producer should be populated on catalog item.

RITM have field 

Name

Description

Short description 

Submit 

from backend Catalog item "Submit IT request" have fields Requested For, Description and Short description should be autopulated from Name, Description and Short description respectively. Catalog item is not visible to end user .

Client script on Record producer-

function onSubmit() {
//Type appropriate comment here, and begin script below
var userID = g_form.getValue('requested_for');
var shortDesc = g_form.getValue('short_description');
var Desc = g_form.getValue('description');

var ga = new GlideAjax('pkkRequest');
ga.addParam('sysparm_name', 'createRequest');
ga.addParam('sysparm_userID', "userID");
ga.addParam('sysparm_shortDesc', "shortDesc");
ga.addParam('sysparm_Desc', "Desc");
ga.getXML(HelloWorldParse);

}

function HelloWorldParse(response) {
}

SI : pkkRequest

createRequest: function() {

var userID = this.getParameter('sysparm_userID');
var shortDesc = this.getParameter('sysparm_shortDesc');
var Desc = this.getParameter('sysparm_Desc');
var cart = new sn_sc.CartJS();
var request1 = {
'sysparm_id': 'ec10f4fd47266110b81cd855d36d4308', // sys_id of catalog item
'sysparm_quantity': '1',
'variables': {
'requested_for': userID, //'8efae6cbdb038b00d6563cae7c961
'short_description': shortDesc,
'description': Desc
}
};

var checkoutInfo = cart.checkoutCart();
var cartDetails = cart.orderNow(request);
var requestDetails = cart.submitOrder(request);
},

RITM is being created but dynamically values are not getting populated on ritm variables 

Appreciate in advance 

Thanks

Kaushal

[Amit Gujarathi]

HI @Prashant52 ,
I trust you are doing great.
To accomplish this, you can use a client script on the record producer that will retrieve the necessary field values and pass them to a GlideAjax function, which will create the RITM and populate the catalog item fields accordingly. Here is an example client script:

function onSubmit() {
    var userID = g_form.getValue('requested_for');
    var shortDesc = g_form.getValue('short_description');
    var Desc = g_form.getValue('description');

    var ga = new GlideAjax('pkkRequest');
    ga.addParam('sysparm_name', 'createRequest');
    ga.addParam('sysparm_userID', userID);
    ga.addParam('sysparm_shortDesc', shortDesc);
    ga.addParam('sysparm_Desc', Desc);
    ga.getXML(HelloWorldParse);
}

function HelloWorldParse(response) {
    // Any necessary parsing logic can be added here
}

createRequest: function() {
    var userID = this.getParameter('sysparm_userID');
    var shortDesc = this.getParameter('sysparm_shortDesc');
    var Desc = this.getParameter('sysparm_Desc');
    var cart = new sn_sc.CartJS();

    var request = {
        'sysparm_id': 'ec10f4fd47266110b81cd855d36d4308', // sys_id of catalog item
        'sysparm_quantity': '1',
        'variables': {
            'requested_for': userID,
            'short_description': shortDesc,
            'description': Desc
        }
    };

    var checkoutInfo = cart.checkoutCart();
    var cartDetails = cart.orderNow(request);
    var requestDetails = cart.submitOrder(request);
},