Create RITM when clicked on declarative action

[KhasimKhanP]

Hi,

I've requirement : when clicked on Submit Request button on SOW workspace it should open Modal popup which contains multiline text input, upon clicking submit it should create task and assign that to ABC group. 

How can we achieve this feature

[somya-gupta25]

Hi Khasim, 

 1. Create the “Submit Request” UI Action , use GlideModal to open the Modal

 2. Create the Modal Dialog UI Page

3. Create Script Include which will send server side data to client side using GlideAjax

4. Use a Modal Component triggered by the “Submit Request” button.