Create Service Catalog Item through REST

[David32]

Hey Everyone,

I am new to ServiceNow and playing around in the Persona Developer Instance of the Demo environment that they provide. I am looking into the REST options provided in the API and I do not see an option for creating an Item under the Service Catalog option.

I see that you can GET items using /api/sn_sc/servicecatalog/items  or add items to cart, checkout items and submit the order. Is there an API call for creating a Service Catalog Item? Do I have to POST to /now/table/{tableName} ? if so, which table?

I don't know if helps, but I am using POSTMAN along with the ServiceNow REST API for all my testing/playing around.

Thanks

[SanjivMeher]

I don't think you can add a catalog item using that API. All the API exposed are for ordering a request or adding to cart or checking out a cart. But creating a Service Catalog is link creating a new functionality, which shouldn't be allowed through REST API. Because a catalog has lot of configuration such as workflow, variables, scripts etc.

[David32]

I noticed that I can add an Item when I POST to  https://myinstance.service-now.com/api/now/v1/table/sc_ic_item_staging in a JSON format. From there though, it looks like I need to manually promote it in order for it to show up in the Catalog section. I am guessing it is because of what you said and it is tied into workflows and such.

[SanjivMeher]

Yes. If you use table api, you can insert a record to sc_cat_item table. I see a different table in your api though.

But is that a requirement, because we don't usually create a catalog item using integrations. It can mess up you Catalog, if you allow it to be created from integration.

[David32]

The thought process behind all this was this:

1. Use third party application to "design/built" an item

2. Item is approved in third party application

3 Send item JSON through REST API to ServiceNow to place the item in the Service Catalog. 

Thats basically what I want to do in a nutshell.

I think if I can get the Item into ServiceNow I'll be happy