Create the Preview icon for the Incident list view. Default view when viewing the incident

[NehaPateriaSNOW]

Dear Members,

My requirement is: -

In the Preview icon of the Incident list, the 'On hold reason' field should be displayed only when the 'Status' is "On Hold".  The Default view should be displayed when the Incident record is opened from the Incident list. The Default view should also show the 'On hold reason' field only when the 'Status' is "On Hold". 

Please suggest.

Thanks,

Neha

[Ankur Bawiskar]

@NehaSNOW 

could you please share the working approach so that it helps other members in future?

Applying UI policy or client script on sys_popup view