Create User from Servicenow to active directory

Atik · ‎01-24-2024

Hi Team,

I have a requirement creation of the user from ServiceNow to AD, As this part is new for me so I don't have much idea what are the prerequisites and what things to be configured,

Someone can help me how to achieve this if you have done this requirement earlier,

I am getting some community posts but they are related to flow designer and we are using workflows only.

Please help me with this scenario,

Thanks in advance,

Atik.

Mark Manders · ‎01-24-2024

This may get you started: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852207

The fact that you are currently using workflows only, doesn't mean that you shouldn't start with flows. The future of the platform is moving away from workflows. It makes it way easier to integrate systems.
Depending on your licenses, maybe this post can help: https://www.servicenow.com/community/itsm-forum/how-to-add-user-to-ad-group-through-workflow/td-p/62... if you really won't to stay in the 2010's.

Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Dr Atul G- LNG · ‎01-25-2024

Hi @Atik

https://youtu.be/JJL6ZbSB3FQ

https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-managem...

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