We are having an issue when creating blackout schedules for our change freezes in servicenow... we are US based and also European based. We want our US groups to get the alert during our Thanksgiving and Christmas freezes, but we want our European groups to ONLY see the alert during Christmas/New Year freeze period.
We are able to identify our US Based assignment groups from our European based due to the naming convention.
Any ideas how we can get this to work?
