Creating a more information required button on approval request notification email
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â04-30-2019 12:17 AM
Hi Everyone,
I need to create a more information required button request approval notification email. Like we have button to approve and reject so now what I need to create one more button More Information clicking which open a dialog box to email the requester and requester can reply to approve.
so below Click here to reject I want a new button to click here for more information.
Regards,
Jitendra Singh
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â04-30-2019 05:36 AM
Why do you want the requester to approve? Isn't it approver's job?
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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â04-30-2019 06:32 AM
No, no not requester to approve. What i want is if approver need some information he/she can click on button to notify requester that more information is needed and same requester can reply then with information.
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â05-03-2019 04:55 AM
This would require creation of additional Inbound Email Actions and Email Notifications. Taking a look at "Update Approval Request" Inbound Email Action from the base system would give you an idea of how the standard approval/rejection emails work.
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/