Creating a more information required button on approval request notification email

jituksingh
Kilo Guru

Hi Everyone,

I need to create a more information required button request approval notification email. Like we have button to approve and reject  so now what I need to create one more button More Information clicking which open a dialog box to email the requester and requester can reply to approve.

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so below Click here to reject I want a new button to click here for more information.

Regards,

Jitendra Singh

 

3 REPLIES 3

Slava Savitsky
Giga Sage

Why do you want the requester to approve? Isn't it approver's job?

No, no not requester to approve. What i want is if approver need some information he/she can click on button to notify requester that more information is needed and same requester can reply then with information.

This would require creation of additional Inbound Email Actions and Email Notifications. Taking a look at "Update Approval Request" Inbound Email Action from the base system would give you an idea of how the standard approval/rejection emails work.