Creating a simple reminder notification

[sLuintel]

I have followed steps from the link below, to create a simple reminder email.

http://wiki.servicenow.com/index.php?title=Creating_a_Simple_Reminder_Email#gsc.tab=0

I am testing this out on my pre-production instance, but it doesn't seem to be working.

Instance is Helsinki . The table is incidents. There was already a field present called follow_up.

I created a business rule as follows:

I have registered the event as well.

This is what the incidents table looks like, and the field is called follow_up.

The email notification is also set.

[Shane S_1]

Thanks, Anjali! I wish SNOW had that part in their article.