Creating an a report with average data

[Ariel Aharon]

Hey there!

I need to create an average single score typed widget that displays the Average Reassignment Count.

Though - the requirement is that it would follow the Interactive Filters, as far as I know creating an average data report is done using PA with indicators and Interactive Filters doesn't apply for PA widgets.

Is there any other solution for having the Interactive Filters apply on PA widgets somehow?

[Saurabh Gupta]

Hi,
This can be easily done in normal reporting module as well with live data.

PFA one of the samples from my PDI.

Updating Media

Please mark the answer as correct, If I answered your query. It will be helpful for others who are looking for similar questions.

Regards
Saurabh

[Ariel Aharon]

Thank you so much for taking the time trying to help me

Did you mean that the filtering can be done using the normal Reports?

I do have normal reports but I do have 2-3 PA Score widgets (for get percentages, avg etc...) that cannot be done by normal Reports, and the requirement is that the Interactive Filter would apply to them aswell for the normal Report Widgets.

[Saurabh Gupta · Accepted solution]

For averaging normal reports and interactive filters can be used.

Please mark the answer as correct, If I answered your query. It will be helpful for others who are looking for similar questions.

Regards
Saurabh

[Dharmaraj Binna]

Hi Ariel,

Performance Analytics widgets on the dashboard do not follow interactive filters.

Instead, You can configure a breakdown on a dashboard to act as an interactive filter for reports on the dashboard.

You can refer to the ServiceNow document link below:

Servicenow Doc

Please mark the answer as correct, if this helps you.

Regards,

Dharmaraj