Creating an INC and INC Task using flow designer

[sailor_moon]

Hi All,

I'm creating a flow designer wherein the trigger is inbound email that will generate an INC record once it received the email. My question is how can I get the incident number to populate the incident number in incident task table as well as the category and subcategory.

This is what I always got after running the testing

I tried to use a code

var incNumber = fd_data.trigger.inbound_email.incident;

return incNumber;

But it's also didn't work, please help me to resolve this. Thank you!

[Sainath N]

@sailor_moon : Use the data pill option for the incident field, and select the incident record from step 2.

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[sailor_moon]

Hi @Sainath N,

I tried to do that but still not getting the incident number 

[siva krishna M2]

Hello @sailor_moon ,

Try

var numbe = fd_data.create_task.number

Return numbe

In script action, try above script

[Michael George]

In the screenshot you provided, it looks like you are updating an incident, rather than generating a new one. It's a bit unclear on what is going on in step 1 and 2 of your flow, but I think those hold the key to your problem.