Is there a way to hide container using a catalog UI Policy??

[saint]

Hello Experts,

I'm using a container display value as part of my form section, which i need to show and hide based on a checkbox variable. I tried creating a ui policy and ui policy action but it did not work. Is there a way to hide/show container?

[saint]

I can use a lable but the naming format with container is much better on UI

[Tanushree Maiti]

Hi @saint 

Probable cause : There are mandatory variables exists within the container and hence catalog client script is unable to hide the container and variables within it. 

Resolution :Before hiding container variable - make sure, the mandatory variables within the container are set as non-mandatory .

Ref: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745114#:~:text=If%20your%20C....

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696942#:~:text=If%20a%20vari....

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0610344