Creation of an Incident from Change record by using schedule job

Shwetha Shenoy
Tera Expert

In one of my projects, I was tasked with a specific scenario: Generating an Incident record seven days prior to the scheduled review date (custom field) stored in the Change request record.

To meet this requirement, I implemented a scheduled job that runs daily to address and fulfil the solution.

Below, you'll find the screenshots that successfully resolve this use case :

 

Creation of change record :

Screenshot 2023-11-18 at 6.34.46 PM.png

 

Scheduled Job Script :

ShwethaShenoy_0-1700312893014.png

Result :

Screenshot 2023-11-18 at 6.39.38 PM.png

3 REPLIES 3

SLK Gupta
Tera Guru

Thank you @Shwetha Shenoy, it's helpful. Thanks for sharing.

Raga Chitra Man
Tera Contributor

That's a good one Shwetha, helpful!

Vedhavrath_Kond
Tera Guru

That was a good one Shwetha