Creation of an Incident from Change record by using schedule job

[Community Alums]

In one of my projects, I was tasked with a specific scenario: Generating an Incident record seven days prior to the scheduled review date (custom field) stored in the Change request record.

To meet this requirement, I implemented a scheduled job that runs daily to address and fulfil the solution.

Below, you'll find the screenshots that successfully resolve this use case :

Creation of change record :

Scheduled Job Script :

 

Result :

[SLK Gupta]

Thank you @Community Alums, it's helpful. Thanks for sharing.

[RagaC]

That's a good one Shwetha, helpful!

[Vedhavrath_Kond]

That was a good one Shwetha