Creation of cmdb_data_management_task in servicenow
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03-01-2024 12:45 AM
Hi Team,
I have records created in "cmdb_data_management_task" table and it would have number like this "CMDBTASK0001025" , when a parent CI in a CI relationship is deleted and dependent CI becomes orphan, in order to clean these dependent CI's a task is generated whether to keep it or delete it.
But my query is after this task generated do we get to know what is the parent CI details and how it got deleted, I checked on cmdb_data_management_task list view and form view, we dont have details , but we need that information to action on CMDBTASK's.
If anyone knows answer my query please do answer, it would be of great help.
Regards,
Gayathri
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03-01-2024 01:22 AM
Hi @Gayathri5
But my query is after this task generated do we get to know what is the parent CI details and how it got deleted, I checked on cmdb_data_management_task list view and form view, we dont have details , but we need that information to action on CMDBTASK's.
Atul: I am not 100% sure, but for this (what is the parent CI details and how it got deleted,), no we don't have this information available in CMDB Task.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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