creation of reports on CI's

Nitin_NOW
Tera Guru

Hello everyone

I am trying to create a report on all the CI's which we have and list of incidents associated with them in the below format. I am not sure whether this is possible or not but needs inputs from group.

Just a thought, can we do this on ci's table directly if possible ?

find_real_file.png

Thanks in advance

1 ACCEPTED SOLUTION

Select Affected CI/Service instead of Affected CI/Service--> Configuration Item Fields


Go back to incident table field (in yellow below) and select the field name from drop-down


find_real_file.png




View solution in original post

10 REPLIES 10

Affected ci is the field name for configuration item in our environment


find_real_file.png


Select Affected CI/Service instead of Affected CI/Service--> Configuration Item Fields


Go back to incident table field (in yellow below) and select the field name from drop-down


find_real_file.png




Awesome!! Seems its working now. I was able to create the report as per your guidance. Thanks Deep for your support on this. Appreciate your help.


If you want to create Report on Affected CIs, Select Task_ci as table instead of Incident.


Row --> Configuration item


Column --> Task related field--> state /stage (choose per your requirement)


find_real_file.png


I dont see task_ci table in our list, if i want to select.