Cross scope access privilege error

[Khanna Ji]

Hi Team,

I am getting below error message. What could be the issue?

Read operation on table 'sys_user' from scope 'Custom Interface' was denied. The application 'Custom Interface' must declare a cross scope access privilege. Please contact the application author to update their privilege requests.

[Maik Skoddow]

Hi

please see https://docs.servicenow.com/bundle/rome-application-development/page/build/applications/task/set-RCA...

And for more detailed explanations please read https://community.servicenow.com/community?id=community_blog&sys_id=44ad22a9dbd0dbc01dcaf3231f961921

There is also an excellent learning module regarding that that topic: https://developer.servicenow.com/dev.do#!/learn/courses/quebec/app_store_learnv2_securingapps_quebec...

Kind regards
Maik

[Ujjawal Vishnoi]

Go to restricted caller access[sys_restricted_caller_access] and search for recently created record for your record and set the status from requested to Allowed.

Hope it helps.

[Khanna Ji]

There is nothing in it.

[Ujjawal Vishnoi]

When you are receiving this notification.