CSA Question

[sanasayyad]

1 .What module do you use to access the reports that are available to you?

       A. Self-Service > My Reports

       B .Self-Service > My Dashboards

       C. Reports > View / Run

       D.Reports > Homepage

       E .Reports Overview

2.Which module is used to access the knowledge bases Which are available to you?
A. Knowledge > Home
B. self Service > knowledge
C- Knowledge > All
D. Knowledge > Knowledge Bases
E. Knowledge > Overview

[Dr Atul - LNG · Accepted solution]

Hi @sanasayyad 

1 .What module do you use to access the reports that are available to you?

Atul: The answer is NONE. The reason is that the legacy reporting module is no longer available in new releases. The previous method was: C. Reports > View / Run.

2.Which module is used to access the knowledge bases Which are available to you?

B. self Service > knowledge

[sanasayyad]

Thankyou 

[CodyOwens]

You're on the right track, keep exploring those modules confidently!