current not available in script action

[Ken83]

Hello Community

        I'm working with a script action to respond to an event I have being triggered in the system. As I understand it from reading the wiki → Script Actions - ServiceNow Wiki   â†� the script action already has knowledge of what current is. In my script action, i have gs.log("Current : " + current) and gs.log("Current ID : " + current.sys_id) and both are showing undefined in the logs. Any idea why current doesn't work here?

[Abhinay Erra]

Did you schedule an event? Can you share your script

[Ken83]

var json = new JSON();
var parameterOne = (isJSON(event.parm1) == true) ? json.decode(event.parm1) : event.parm1;
createIncident(parameterOne);
gs.log("CURRENT : " + current.sys_id + " - " + current.number);

var recordTextHeader = "Record Information\n";
       var tableName = "Table : Unable to determine the source table.\n";


   if(current.sys_class_name != ""){
   tableName = "Table : " + current.sys_class_name + "\n";
   }
       var recordNumber = "Number : Unable to determine record number.\n";
   if(current.number != ""){
   recordNumber = "Number : " + current.number.toString() + "\n";
   }
       var uniqueID = "Unique ID : Unable to determine the sys_id of the source record.\n";
       if(current.sys_id != ""){
               uniqueID = "Unique ID : " + current.sys_id.toString() + "\n";
       }
       var item = "Item : Unable to determine what item was requested.\n";
       if(current.sys_class_name == "sc_req_item"){
               if(!current.cat_item.nil()){
                       item = current.cat_item.getDisplayValue() + "\n";
               }
       }

If by schedule an event, you mean register an event, yes I have.

[Abhinay Erra]

"custom.error"   should be scheduled in a business rule? Did you schedule this event in a business rule on a table?

[Ken83]

I'm not sure I follow what you mean by "scheduling" the event. I'm calling the event from a script include where I'm looping through some user records. If, during that loop, I detect a duplicate record, I trigger my event. Which in turn, I would expect to trigger my Script Action. Can you elaborate on what you mean by "schedule" the event?