Current.variables.<variable name> is not working in reference qualifer in catalog item ServiceNow

[Rajesh44]

Hey Guys,

Reference qualifier is not working if I try to get dynamic value by using current.variables.<variable name>. But if I give a static value then it is working fine. Help me to sort this out.

Regards,

Rajesh 
 

[Mohith Devatte]

Hello,

Two things

1) Did you use the correct back end name of the variable?

2)which type of variable is it?

[Rajesh44]

Hi @Mohith Devatte 

Yes, I put the correct backend value and it is a select box type field.

NOTE : As I already mentioned if I give static value instead of getting a dynamic variable vaule it is working fine in that case.

[Mohith Devatte]

Hello Rajesh 

Okay then try to remove semi colon at the end and use current.variables.yourvairablename.getDisplayValue()

please mark my answer correct if it helps you

[Rajesh44]

Hi @Mohith Devatte ,

Tried this but not working.

Regards,

Rajesh