Custom action script not updating the records

[shalikasurbhi1]

I have defined the inputs in custom action as -

And run script as -

(function execute(inputs, outputs) {

var gr=new GlideRecord('sc_request');

gr.addQuery('sys_id','inputs.request');

gr.query();

if(gr.next())

{

gr.short_description = inputs.shortdescription;

gr.update();

}

})(inputs, outputs);

And in flow -

But it is not updating the sc_request

[Jon23]

Hi @shalikasurbhi1 ,

You have quotes around 'inputs.request' in your run script line: gr.addQuery('sys_id','inputs.request');

The quotes are making it a string value. Remove the quotes to use the variable value.

[ursnani · Accepted solution]

You code has a small Error and you code must be something like below

(function execute(inputs, outputs) {
var gr=new GlideRecord('sc_request');
gr.addQuery('sys_id',inputs.request);
gr.query();
if(gr.next())
{
 
gr.short_description = inputs.shortdescription;
gr.update();
}

})(inputs, outputs);

Please Mark my answer as correct if that helps.....

Thanks.