Custom list field on user criteria form to behave like assignment group

Dinesh_gunda
Tera Contributor

‎09-24-2024 06:46 AM

Requirement:
I want a list field on the user criteria form that suits the list field on the user form. So the custom field should work like assignment group behaviour in the user criteria. 

Dinesh_gunda_0-1727185263338.png


Here my custom field is "Service Organisations". The same service organizations list field is also available on the form.

Dinesh_gunda_1-1727185406232.png

Here I want to build the criteria between user and service organizations. But the behavior is not expected like how it works for assignment groups. I have tried to find the scripts which run behind the scenes but ended up with no luck.

 

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Dinesh_gunda
Tera Contributor
In response to amaradiswamy

‎09-25-2024 01:44 AM

Hi @amaradiswamy
Thanks for responding. Here I'm looking for mapping the custom list field on the user form to the custom list field on the user criteria. The major difference is, if I want to extend the functionality for list field present on the user form.

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amaradiswamy
Kilo Sage
In response to Dinesh_gunda

‎09-25-2024 02:31 AM

Do you want to show/hide catalog items or knowledge articles based on service organization of user? Is this your requirement,

 

Can you please elaborate more on your exact business use case?

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