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04-03-2024 11:18 PM
Hello All,
I have a custom page (name = id=manage_business_acc) which contains a custom widget.
It all loads and works as expected in chrome. However it is not loading or working as expected in Firefox.
Is this a known issue? Or what should I do to make it work as expected.
Thanks.
@Dr Atul G- LNG @James Chun @Harish KM @Maddysunil
Solved! Go to Solution.

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04-03-2024 11:25 PM
Hi @DB1 there can be browser compatibility issues, would need more details on the use case what this widget does? Have you tried with other browsers like opera mini, edge?
Harish
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04-04-2024 01:45 AM
Hi @DB1
Use the browser developer console
All supported desktop browsers have built in developer tools. Access your browsers developer tools to view console messages and errors thrown by client-side JavaScript. Many of the logging tools detailed below output information to this console.
If you experience performance issues, check the JavaScript console to see if there are errors, a large number of HTTP requests, or HTTP requests that take a long time to resolve. You can use the console to identify any widgets that load slowly. For more information, see the How to identify a slow widget on a page [KB0744521] article in the Now Support Knowledge Base.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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