custom page with widget not working in firefox

DB1
Tera Contributor

Hello All,

 

I have a custom page (name = id=manage_business_acc) which contains a custom widget. 

It all loads and works as expected in chrome. However it is not loading or working as expected in Firefox.

Is this a known issue? Or what should I do to make it work as expected.

 

Thanks.

@Dr Atul G- LNG @James Chun @Harish KM @Maddysunil 

1 ACCEPTED SOLUTION

Harish KM
Kilo Patron
Kilo Patron

Hi @DB1 there can be browser compatibility issues, would need more details on the use case what this widget does? Have you tried with other browsers like opera mini, edge?

Regards
Harish

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5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @DB1 

 

Use the browser developer console

All supported desktop browsers have built in developer tools. Access your browsers developer tools to view console messages and errors thrown by client-side JavaScript. Many of the logging tools detailed below output information to this console.

If you experience performance issues, check the JavaScript console to see if there are errors, a large number of HTTP requests, or HTTP requests that take a long time to resolve. You can use the console to identify any widgets that load slowly. For more information, see the How to identify a slow widget on a page [KB0744521] article in the Now Support Knowledge Base.

 

 

 

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