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09-09-2025 12:10 AM
Hi Team,
I was trying to create a Custom pattern on "windows os Desktop" to find the Time zone.
But I am not able to set the value.
Error:"unexpected error occured durning debug"
Solved! Go to Solution.
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09-09-2025 12:31 AM
Good Day!!
I am assuming you are creating a pattern under Extension Section Correct?
If Yes.. then first start the debug window that might take time!!
and the use first step to create a WMI query!! and choose Root CMIV2 and choose the timeZone table and in the next step use the operation as parse variable and set on CMDB_CI_Computer Table.
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/
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09-09-2025 12:32 AM
Make sure Run the discovery Schedule after that.
We use PowerShell there
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/
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09-09-2025 12:44 AM
@Ravi Gaurav you are life Saviour
