Custom popup box in Agent Workspace

[Khalnayak]

Hi Guys,

I have a client script for UI16 which displays a popup box to confirm an action.

I am using Glidemodal  for this and this works fine.

However, this doesnt work in Agent Workspace, so how can I create a custom modal popup in Agent Workspace that allows me to display a message with a a yes and no, and if yes trigger the rest of the script.
Thanks.

[Pranesh072 · Accepted solution]

try g_modal.confirm in workspace client script 

var msg = getMessage("Are you sure you want to end this chat?");
	g_modal.confirm(getMessage("Confirmation"), msg, function (confirmed) {
		if (confirmed) {
			g_form.setValue('state', 'closed_complete');
			g_form.save();
		}
	});
	
	return false;

[Khalnayak]

Thanks Pranesh that worked!

[Vijayalakshmi P]

Hi, This works and it shows the Confirm screen.

But it doesn't wait for the user to select OK or Cancel.

It simply shows pop-up and proceeds with next statement.

Pls suggest.

Thanks.

Vijayalakshmi

[Pranesh072]

Can you share your code