Custom RITM approval notification dependent on specific variable on catalog item

[Chase Stevenson]

Hello, we use a single approval notification for all Requested Item approvals in our instance.

What I want to do is have a second approval notification that ONLY gets used when 1 of our 40+ catalog items gets submitted and a specific variable on that catalog item has a specific value.

When looking at the notification "When to send" section, I can't think of a way to identify a condition where catalog item has to = "xyz" and variable x has to = "123":

Is there a way to add an "AND" condition under the "Approval for.Task type is Requested Item" for the other conditions I need?

[Ankur Sharma]

Hi Chase,

You can easily dot walk to the item in filter condition like below.

Let me know if it helps.

[Chase Stevenson]

Ankur, thank you for the suggestion - I had tried to dot walk to the requested item, but I have no option for doing so:

[Ankur Sharma]

Hi Chase,

You need to click on the following entries in the filter:

1. Approval for =>Task fields

2. Requested Item (+)

3. Item => Catalog Item fields

4. Name

Let me know if it helps.

[Chase Stevenson]

Ankur,

I don't seem to have the "Requested Item (+)" option when I expand "Approval for => Task Fields" like you suggest:

Also, on the RITM form, the only field I can find that shows what catalog item it is for, is called "item", but I do not see "item" in the condition list either: