How to use Label and Checkboxes as Across
How do I use Label and Checkboxes as cross like the image above?All checkboxes should be connected to the Label.
Forum Posts
Resolved! 'requested_for' field on catalog task not working for client script.
I'm having issues with the 'request_for' field on the catalog task form not working in my client script.this client script has been used on the incident/RITM/change and interction form. i tied to use 'sc_task.request_item.requested_for' and its still...
Create a Request Item using data passed in Inbound Email in ServiceNow
Hi There, I have a requirement to create a request item when the below data is passed to ServiceNow's mail ID using Inbound Email Action. Below is the fixed format ServiceNow will be receiving, want to understand how to parse the data in : Region: AM...
How to check Object is inside Array Or not
Hi All,How to check below Obj is inside Array or not1. obj={"id":"1101"} return Obj;2. Obj=[{"id":"1101"}]return Obj;How do we know return "Obj " is in inside Array Or not.
Resolved! Can we make ServiceNow read only fields background color
Hi, Is it possible to change the background color of ServiceNow read-only fields in incident form from grey to another color? ThanksBimsari
Is it possible to hide catalog wizard step based on some condition in the first section.
I want user to answer questions in first section and then remaining section will be shown to them . Similar like order guide. I cannot use order guide because i need save as draft functionality. If any way to store order guide as draft then i can go...
Resolved! Best way to group by year?
Hey guys, I have a list report for assets I'm trying to put together, but have hit a wall. Customer is requesting that the assets be grouped by purchase year, but right now, I don't have that option. Purchase dates include month and day as well, so i...
Resolved! Database views with left join Approval-RITM-SCTask
Hi, I am starting to learn database views and left join hence I need help from the experts. I have created this and it is working fine except that if a RITM has pending approval, no SCTask is generated yet but I wanted to display the RITM on the repo...
List view of open requested items with no open catalog tasks associated to the requested item.
How to know if a requested item has open catalog tasks or not, how to build the filter condition. I want to see the list of requested items with all closed catalog tasks.
How to add hover style css in UI builder components?
Hi, Anyone can help me how to add custom/ dynamic hover style css in UI builder components?
Wait for Condition Logic issue
Team, I have a simple question, how can I set this flow to check all IF's and do not stop at the first one when it reaches the WAIT condition? Right now it's doing doing the first IF condition but it's parking on WAIT and not going to the second IF W...
How to Catch a Hyperlinked Image with Email Reply Separator?
Hello! We have an automated company signature that appends to all emails sent outside the company. Since our ServiceNow instance email address is technically an external address, this signature gets applied to all user emails sending/replying to our ...
Script parser step not retrieving value
I'm using "successfactor spoke" scope in flow designer to get the data from successfactor. some fields are direct 1-1 mapping from SF. But for some fields, we need to get it from servicenow hr profile table from the SF input. But seems to be not work...
How to create a time rule?
I need help getting the time interval for the ticket status. I was able to get the time duration from when a ticket is created until it is closed, using this function in the 'Total Time' field: glidefunction:datedimp(closed_at, sys_created_on)Now I h...
Find frequency of an issue
Hi All,How to find how frequently and issue is occurring. For example we are seeing duplicate SLAs getting created . How can we check for how frequently this is occurring.TIA