I have a requirement where I have to assign a HR Task to the user who opened the HR case . we have a field "opened_by" on the HR Case table.For this I have written a assignment rule targeting Hr task table .current.assigned_to = current.parent.opened...
Hello, I have a page that contains separate widgets that contains a list of records (incident records & requests records).What I did is create a main widget that will call those two separate widgets and add the toggle button on the main widget. My is...
I have created script to get presigned URL from Amazon S3 Bucket using CryptoJS. The script is based on AWS documents and I have follow the step from their website (https://docs.aws.amazon.com/AmazonS3/latest/API/sigv4-query-string-auth.html). Then U...
I'm new to learning ServiceNow, and I'm developing a mock PTO (Paid Time Off) application. When service catalog form is submitted, the startDate and endDate are not being recorded on the submitted form. Below is the Script I am writing in record pr...
There are 3 users like this:Using REST API (Table API), external tool is creating INCIDENT where below is the payload they are sending:{"caller_id":"Carol Coughlin","short_description":"Issue with MS Teams","description":"Not able to attach docs in T...
Hi Team , For this particular catalog item , what ever short desp and desp user enters That has to populate in RITM NOTE - Only for this Particular Catalog . Please provide script , and please provide screenshot for better understanding . current...
Hello all,I run into the following issue:We have a page where a widget shows content of a table using 'instance with table'. (configuration items)Now I had to modify this page to add a second widget which shows content of a different table. (software...
Hello.I would like to call a script include in the reference modifier of a catalog variable.Here, I would like to select the company and department to which I belong, and then narrow down the groups I want to browse by "name".Since the table has valu...
Hi everyone, I'm trying to figure out why my field style script is not turning whatever 'retired' CI that is in the CI field on an interaction red. The fields below are the correct dot walk values. Not sure what I'm missing. Anything I can try? Value...
Hello Experts, From scheduled job we are creating 1 Parent Record along with 2 Tasks under it with Task 1 Type as "Code Review" and Task 2 Type as "Test Review". Also, when we have a 'state' field on those tasks with dropdown options as 'Update', 'N...
i just try this : ***********************var emailID = current.variables.e_mail_perso_de_l_utilisateurs ;answer = [emailID]; ***********************but not working, any suggestion ?
Hello Experts, Need help in Understanding GlideAjax , when to use getXML and when to use getXMLAnswer. What I know iswhen we use getXML we need to add the line, "var answer = response.responseXML.documentElement.getAttribute("answer")". When we use g...
Hello All,Looking for help on how to attach latest version of KB to a playbook.TIA
Morning all Now we have attachments sending through a rest integration and attaching to our corresponding ticket on the other side I am having a similar issue with attachments being sent to us. our script is below, we pull this data and currently if ...
Can someone please help?I have a FD that calls an Action to create 2 new records and apply a Form Template to each record > this works.But I need to return the Record that was created for Case and the Record that was created for Incident, back to my ...
