Resolved! Is it safe to delete unwanted catalog item.
Dear Experts I have a catalog item that a member of my team accidentally copied and multiplied.I would like to delete them as they are unnecessary, will this cause any problems? Best regards.
Forum Posts
Resolved! how to create a new Card in an existing Visual task board using script
Hi,How can I create a new card using script in an existing visual task board. I tried this script but I had no luck:
how to add multiple user in AD group using flow designer in ServiceNow
I have one catalog form . One field is requested for, second is Add users using list collector field and third is AD group(Microsoft AD group) which reference field . how to add multiple user in AD group using flow designer in ServiceNow, Can we nee...
Add another user (assigned to) in sysrule_assignment
Dear all, i have a custom application using the sysrule_assignment, to set assigned to and assignment group.There is requirement to add an additional assigned to this custom application.the additional assigned to should accept multiple user name.is ...
Resolved! Need help in ACL, How it works
Hello All, i am new to ACL and trying to understand it. Can you please help me with the outputs here...I have a table called [ Collector with Fields => Name, Email, Amount, Due, Status ] Question Please help me with the outputs ReadTable.NoneAdm...
Resolved! How to add an attachment to an email vial script
Hi, I have a workflow, that having done bits and bobs creates a PDF file, and attaches it to the ticket (a purchase order ticket). The next step I have been asked to build is to attach that PDF to an email and send it externally. I've tried one metho...
I need help with viewing flow designer executions.
Hello,I am currently using a PDI for development testing. When I run a test in a flow, I cannot see the flow execution details. When I clicked on link for "Your test has finished running" The following screen displays. Please help. Thank you
Needs to update the form on change of some fields
This is the script I am using in client script: (function() { // Get the start date, end date, and the field value var startDate = g_form.getValue('fth_startdate'); var endDate = g_form.getValue('fth_enddate'); var fieldValue = g_form.g...
Resolved! how to copy date field from sys_user table to sc_req_item table
Hi guys, I am trying to copy one date field from sys_user table to sc_req_item table and to achieve this I created display Business rule with g_scratchpad with a couple properties and use them in the onLoad client script but it's not working can some...
Function field blank on a Report for the ECC queue
Hi,I need to create report for a specific process in the ECC queue that shows the time difference between Processed time stamp and the Created timestamp. I used a new function field to do this but can't see any values appear on the list-type report. ...
Resolved! Forces a reapproval from any member who has already approved
Hi,I am using Service Catalog requests. I have used Workflow for the flow. My question is, When I open my submitted request, I cannot make changes, can we make it so that I can make changes and if done, forces a re-approval from anyone who has alread...
Cisco Unified Call Manager Integration (CUCM )
Hi Team, Can someone help me with some documentation that helps in explaining the integration between Cisco Unified Call Manager and ServiceNow? Is there an OOB plugin available to perform this integration? Thanks in advance!!
Resolved! Due Date and Planned End Date of SLA
Hello Experts, I have a simple requirement in which I have to populate the SLA Due Date on the incident form. Observations and Questions:1) There is an OOB field called "Due Date" on the Incident table, but it is blank. (I already have Response and R...
How to create a normal change template and request item by using catalog item
Hi, I need to create a catalog item Based on the selection of a variable, I need to create a change template or RITM's.Based on the option I selected on the form the Change template or RITM should be created in the respective table after submitting t...
Resolved! Help on scheduled job to update server data
Hello Gents, I need your knowledge on this.We have application services in our platform. We need to bring couple of data that we have in the Application service into the related mapped servers. We basically need to run it weekly. I started with this ...
