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all tasks have to be closed before review phase in change

Hello everybody,I have to do some modifications (in workflow probably) to prevent going into review phase before all tasks are closed  or cancelled by implementer.I tried to modify change workflow and create "if" condition but I wasn't succeed.Do you...

mamarusk by Tera Contributor
  • 617 Views
  • 2 replies
  • 0 helpfuls

UI Builder

Hi All, How can we add more tiles to an existing Dropdown list in homepage using UI builder?     Thanks.

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Resolved! Error Resolving GraphQL Schema

I have created a simple GraphQL API to allow retrieval of values from the question_answer table. The schema is relatively simple with a couple types and inputs.  schema { query: Query mutation: Mutation } type Question { sys_id: String! @so...

ab7289 by Tera Contributor
  • 7920 Views
  • 5 replies
  • 1 helpfuls

Requiremetn on the UI action

Hi Experts I have the requirement on the UI Action on my Incident form. I have to create the button on the incident form "Create Request" Once I click on the create request  button it should creates the request under the Incident form. Thanks in adva...

Can we move form section through xml from Dev to UAT/Prod

Hi Community,Hi Community, I created a new section called High Severity on the incident table, but it seems to have been captured in the default update set. Now, I'm unable to locate it I can capture the High Severity form layout update, but I'm unab...

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Srinivasu2 by Tera Contributor
  • 321 Views
  • 1 replies
  • 0 helpfuls

Business Rule with manipulation on Date/Time fields

I have 2 fields on the change_request table:1. u_starting_time Date/Time2. u_expected_time Date/TimeI need to write on insert BR on the change_request table that checks:1.a. if u_starting_time < Thursday at 09:00 on the exact same week like the curre...

Alon Grod by Tera Expert
  • 804 Views
  • 3 replies
  • 0 helpfuls

Fields purpose

May I know what are the differences between the below fieldsTemplate NameTemplateTemplate DescriptionShort Description What is the fields' purpose? Please see the attached 

Fields Purpose.png
Mary77 by Tera Contributor
  • 312 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to change Carousel content in workspace

Hello I am kinda new to ui builder and have been trying to figure out how to change the filtering of these Carousels in the hr workspace. I thought when I updated the filtering of the scorecards the Carousels would follow that value but it doesnt see...

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dagarson by Tera Guru
  • 2252 Views
  • 3 replies
  • 3 helpfuls

Resolved! Why can't I edit Templates in App Engine Studio?

I've created several templates and I can't edit them.  It only lets me edit the properties. I did give myself the app template editor role: Any ideas why I can't edit content but I can edit the properties?

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John Spirko by ServiceNow Employee
  • 887 Views
  • 2 replies
  • 3 helpfuls