Custom RITM approval notification dependent on specific variable on catalog item

Chase Stevenson
Mega Guru

Hello, we use a single approval notification for all Requested Item approvals in our instance.

What I want to do is have a second approval notification that ONLY gets used when 1 of our 40+ catalog items gets submitted and a specific variable on that catalog item has a specific value.

When looking at the notification "When to send" section, I can't think of a way to identify a condition where catalog item has to = "xyz" and variable x has to = "123":

find_real_file.png

Is there a way to add an "AND" condition under the "Approval for.Task type is Requested Item" for the other conditions I need?

16 REPLIES 16

Mukesh Sharma
Giga Expert

Hi, 

 

never Tried but I guess in advance condition,  you can use current.sysapproval.variables.variable_name and current.sysapproval.cat_item to check the specific catalog item .  let me try and I will get back to you .

Mukesh Sharma
Giga Expert

I tried this and worked for me . 

 

write something like this .