Custom sort/order list in Reference Qualifier

Aparna Sharma
ServiceNow Employee
ServiceNow Employee

Hi,

I'm working on a requirement where I need to order/sort list data in a certain sequence on a reference field. The reference field refers to User table and an advance reference qualifier pulls users in the required sequence   and returns an array of sys_ids.

The problem is displaying this custom sequence. But when I return an array of sys_ids, the sequence of records is gets overridden by the sort sequence used to display lists in service-now(Controlling the Sort Sequence Used to Display Lists - ServiceNow Wiki)) . Is there a way to display custom ordered list   in reference qualifiers ? If not, Any alternatives to achieve this   ?

Thanks !!

5 REPLIES 5

User500395
ServiceNow Employee
ServiceNow Employee

Hi Reach,

Can you share how do you counter the problem...