What is the easiest way(if Possible) to make a URL field require the text entered to be "http://www.something.com". I have the variable setup to be a URL. I have example text in there, but it doesn't require you to type in the http://www before sub...
Hi, I have a requirement to calculate the Expected Resolution date value for one of the field in the form for the new records only when we change some value to the other field.I am planning to write a client script for that, and not sure how do I id...
Hello,I am trying to find out if it is possible for me to customize the url of my instance. Currently, I have to log into my account to access instance. I would like to just type the url to access it. For example; emmanuel.service-now.com. My current...
I'm not at all familiar with the Demand Module, and I'm trying to determine how I can map a Catalog Request to a Demand. Wondering if anyone has some references or scripts that will help.
Hi, Can we write a test for client side like a unit test ? If it can, can you guys show me an example for my client script below function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; }...
Is there a way to change the container height when building service portal in designer?
Hi All,I am trying to get the value of shopping cart Quantity on a catalog client script. Once submitting the request, if quantity selected in more than 1, there should be a pop-up message.I tried couple of scripts but not getting quantity selected b...
Hi Experts, I need to get the records based on the following conditions/filters: I want a filter option called “Assigned Manager” that shows Incidents where the User Reference entered is: 1. The Manager of a User in the Assigned_to field, or 2. is th...
I want to make it available for users to enable/disable the Submit button for each Catalog Item in the SP from the Catalog Item view. Just like how the Add To Cart button in the SP widget can be enabled/disabled by the No Cart option: What I mana...
I'm trying to add a new check box field to the Istanbul Service Portal Shopping Cart, with the ultimate goal of the true/false value making its way to the Request, but, I'm stuck.What I've done so far:I've created the appropriate column on sc_request...
Incoming emails from an external vendor inside an incident are not shown as Received in the activity log. Only our sent emails are shown. The body text from the received email shows up as a comment though. But why would that matter if the comment ...
How can i set the assignment group to X using workflow for a catalog item? Please help me with the steps
Dear Community, now I am here for my first question in this community (after finding until now much help in other threads). I have a custom Date/Time field ("Waiting start date") on incindent table, which i want to check for overdue, when loading the...
Hi, I need to get Request For (selected user) email id. Ex: I have logged in to developer instance as 'System Admin' and i will goto Service Portal > Service Catalog then i will click order now button, then in 'Request For' i will select some user (a...
Hello, I've a custom application implemented over a custom table. How to increase the maximum size of characters for a label? Currently I couldn't set the label for more than 72 characters. I'm not sure where this size is been configured in the syste...