filter navigation is not showing in my instance and how to enable it ?
i cannot see the filter navigation on my instance and how to resolve the issue and my version is san diego and i attaching the screen shot below for reference
Forum Posts
Resolved! How i can change text color of required information box in Service Portal? (Topic: Service Portal)
Hello SN Team, I am facing challenge in changing the text color of required information box in Service Catalog >> Form (Service Portal)? I am attaching a screen print (WITH NO sensitive data) for your attention. Please educate on how to achieve this?...
Resolved! To dynamically run a <g:evaluate> script in Dynamic content Script
Hi, I am writing a Dynamic content script while making a dashboard. I wonder how the <g:evaluate> part in dynamic content script works. What I want is, If I select the value of the selectbox, I want to set the value to change as the glide query in th...
Updating variables values in a MRVS(sc_multi_row_question_answer) to sc_task table fields
Hello All, I have a requirement of updating all my variables values in a MRVS(sc_multi_row_question_answer) for a particular catalog item to sc_task table fields and i am trying with business rules as below which is not working. Condition : curren...
Reopen a ticket from the Service Portal
I need a method to reopen a ticket from the Service Portal. The ask is to have a button called "Reopen" appear in the Portal if the state of the ticket = Resolved. This Reopen button will allow the user to reopen the ticket with a mandatory requireme...
Resolved! Service portal required information box move to top of the page
Hi,In service portal, this the mandatory fields required information box, if we don't fill the required fields it will display the fields which are mandatory before submitting the catalog form.Is there anyway, we can move it to top of the form instea...
Resolved! Resolve button not working
I am trying to recreate a resolve button for my form using the Incident Resolve button as a guide. It should work like the resolve button for incidents to a certain extent. I am not using Resolved by so I commented that line out. When you click on R...
Resolved! How to I fetch the details from the user table to make them visible on the profile page ?
I am working on UI Builder Profile page to show specific details related to the logged in users profile to be visible. However, I am stuck at one point. To fetch the email ID, I am using this : @data.look_up_user.result.email.displayValue. However, t...
Resolved! Display different user lists according to the selected department
When our department selects IT, only users whose departments are IT are displayed in the user search list, and users of other departments will not be displayed.How to write in Dynamic ref qual
Resolved! Populate the date and time to a field when record is submitted
Hi, I have a custom table with a field called Resolved_time. I want the field to show the date and time of the system just like the Updated field when the record is submitted. Also, I want the format to look like the Updated field. How do I populate ...
Display error if no match found
Hello, I am trying to add field validation to one of our forms. Currently the field shows only client codes that have been open/active in the past 18 months. So if there are none that meet this criteria, then the error message should appear under th...
Resolved! How to validate date field for checking 1 year validation in client script
Hello,I have to validate date field for 1 year validation and that should be only year not time. For example: field 1: Date From field 2: Date To"Date To" should be within 1 year from "Date From" and it should not calculate the t...
File Path Name
I have a single text field on a service catalog form in which a user can enter a full file path. There are two restrictions: The path must start with "\\". An good example would be \\svrp12345\public\filenameThe value between "\\" and "\" cannot cont...
Resolved! Notification on flow designer
I need help in sending a notification from a flow designer for a catalog item. I have configured the notification and called it in the flow designer, all of it works. My issue is I also need to copy the director on this notification. "Reporting dire...
In Change reqeust, when a record is in Assess State , I can only change that state to Authorise, I am not able to move back to New state , how can I move back to new state and display state is New.
In Change request, when a record is in Assess State , I can only change that state to Authorise, I am not able to move back to New state , how can I move back to new state and display state is New. I want to keep New also one of the options in the be...
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