I am tying to retrieve the status of a field from a table for a new record using record watcher but it won't work. I have added spUtil at header and added an alert statement at watcher function but nothing is being logged. Any idea's why? The code ...
I am having issues with trying to get an image displayed at the top of a PDF being created using the GeneralPDF Script Include on a Kingston instance. GeneralPDF was chosen for this task because it could take HTML as input and add the resultant PDF a...
I have a Scheduled Job, that is executed via a Scheduled Script execution. I would like to provide this functionality On Demand to certain personnel, without exposing the script to them. Is it possible to have a UI Action in a content block on a pag...
Hi, I created a custom table (extended from task) and used it for the agent workspace. When opening the form using the workspace, the form header used by default is the task workspace form header. I created a new workspace form header using the custo...
The 'To' field shows empty for the emails received in SNOW instance. When the email template type is 'Email and Not Email Address' regardless of the email routing rules the incident gets created to a specific group, which is not supposed to happen. K...
Like the title says.. where are workflow activity variables stored??i know that for the catalog the actual values for all variables are on the Variable Ownership table.. and you can put in an item number and find them all...i know in a background scr...
Hello, last step is remaining for my one portal task, please help to achieve this Earlier i have created a widget on my portal which is showing list of opened incidents by current logged in user. Also have added one 'NEW' button which will redirect t...
How to increase the display length of any variable on incident form? in attachment you can see a variable called Device ID whose display length is full(Till the end of your form length) but for the variable just below it called Printer Names does not...
Hello, I called glideRecord and push the result value into the array, which has key and value like, ({"sys_id" : 1 , "name" : whatever.user.name + "/ "+ whatever.user.title) The problem is, there are duplicate results with different sys_id, but...
Hello, I have a requirement to create an information popup message that also lists out affected CI records when a release task is created. The message should state: "The following CIs are impacted by work done in this release". I am familiar with us...
Hi Guys, Is there a quick way to get duplicated records in list view? For example: I want to get all records with duplicated short description. Or do we have to create a script to get these? Reason is, i'm trying to get the query string to apply it ...
I saved the changes of form design in update set. But they aren't saved in update set. So, I can't back out the update set to restore changes of form design. Is there any solution to restore the changes of form design
In only new record form, two save buttons are shown (This is an existing page that ServiceNow provides) This is a page of Software entitlement(alm_license) I don't know why this happens. As I checked the UI Actions of this, It was normal. There ar...
Hello , Could anyone please help with the script to remove choice from reference field. Thank you !
Hello , How can I get the value of caller field . Could anyone please help ? Thank you !
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