I created a UI policy where we take dates from the form.How to write a script that if the user enters past dates then clear the selected field.(if user select start_date wrong then clear that field only not the other and same for the start_end date t...
Hello,I want to display a banner / message on the incident form based on criteria on the user record ...on the user record I have a checkbox called "sensitive_employee". On the incident form, we have "caller_id" field which is references the user rec...
Hi all,I have created a custom Related List and it is not visible for non-admin users and getting this error on workspace "Exception encountered processing path: /GlideListLayout_Query/getListLayout" - You do not have access to this table. What could...
Hi I want to how to write the scripted REST API to get the list numbers of request items.Expect output:requestItems = ["RITM12345", "RITM23456"] query param = "title example" Thanks in advance.
Hi Expert ,To call external REST API from workflow do I need to add IntegrationHub plugin or there is some other module available too ? Because IntegrationHub plugin can see is not available in trial instance.
How to change the stages of a change request using script include?(new--->schedule--->implement--->review--->close cr)
Hi Guys,I want short description field in the catalog task to be filled dynamically as selected by the user.There are 4 check-boxes in my cat item- variable 1, variable 2, variable 3, variable 4.If user selects variable 1 and variable 2 then in my ta...
Can someone provide the solution to having help text on a catalog variable to contain an external link?Thanks for your help.
Hi , How to capture report to dashboard through update sets/ how to move the dashboard from one instance to other Thanks, Bhavana
Hi, For end users, after submitting the catalog item it shows "Requested record not found". I have checked the acl's on sc_request table. we have sc_request.* read ACL without any roles and conditions. Still users are not able to see the record. ...
I want to send reminder 24 hrs before the scheduled date to the user without using flow designer . This is on custom table which has a field called start date .
HIi all, The aim of this br was to set a true/false field to true if it matched a record through an integration but it doesn't work, could you help me? Here is BR and Script include Business rule: condition --> after update (function executeRule(cu...
In the below form, the question 'Does the EUDA use variable rates & factors?' makes the other 5 fields appear if 'Yes' is selected. If 'No' is selected, it hides those 5 fields and blanks out the answers. However, I'm wanting to do this in a transf...
I need to coalesce on two fields where one field is the Account(reference to customer_account) field and the other is the User(reference to the user(sys_user)) field. it should check for both Account and the User field then it should update another f...
I have a group of users that want to be removed from emails notifications that do not pertain to them anymore. Where do i look for these notifications to remove them. ex the email task number is HR1002369 i found the table that the emails are fire...
