Hello,Hopefully an easy one but it has escaped me, the overall condition is that if a reference field in the change request = Process 1A Network, go to the following in the workflow.I want to change this to if the reference field on the change reques...
@Jyoti36 How can we capture email notification in worknoteswe have strike field in incident form when evert the strike changes notification will send the user the same notification should get captured in worknotes how we can achieve this.we have send...
Hi, I have a requirement where I need to import the data from an excel to a custom table in excel I am getting value of 3 fields for example email, UserID, Asset ID in on field after transforming it i need to push these three fields in 3 different fi...
Hello Everyone, How can i set the "Instructions" value of an element via script? my requirement is to change this value on the fly based on the account. I am not sure which property or method to use to set this value? Any help please?
Hi, This is a simple question. I'm a record producer and want to always have a message at the bottom of the field. How is it best practice to implement it? Thank you in advance,
Within CSM there is a user role sn_customerservice.customer_case_manager which allows its members the ability to view/edit/create cases within their 'Account'. My company has recently moved from the Case module over to Incident and want to replicate ...
Hi Team , I have a requirement to auto populate the number field in multirow variable set in ascending order . In the multirow variable set we have a field called "Number of Chefs" each time when we add one row that time the number of chef should au...
Hello guys does anyone know if it's possible to add an option to filters that use datetime fields ? I would like to have an option here that would say Last 2 weeks (this has to be dynamic as we need all the data created over the last two weeks not c...
I have a form where I have an integer type variable. The value of this field is 1. But when I try to log the value in my script, it's saying that the value is 0. I have no idea why this could be happening? If I log the value of any other field on tha...
I want to remove announcements, quick links and my frequently used app widgets from this hr agent workspace. How to achieve that?
Hi,I have a requirement to show choice values dynamically based on other field.Scenario:1. In record producer i have two fields in which field A' type is "lookup select box" and its populating few values based on reference qualifier of field A and cu...
Does JIRA and servicenow connectivity require any licence?
Hi i have string variable in a catalog item and I'm setting the value by using below codeg_form.setValue('home_directory' , '\\XXXXX.XXX.XXXX.XXX\share\homedrive');but it is populating like a \XXXXX.XXX.XXXX.XXXsharehomedrive. without forward slash a...
Hello,I'm wondering, if possible, how to provide a custom response to a table api, specifically /api/now/v2/table/incident.Ultimately, for a specific integration user, we don't actually want them to create an incident but instead create a service_tas...
Hello exportsI have created a UI action in problem table for download PDF .but My current UI Action.function exportPDF() {var sysparm_table = g_form.getTableName();var sysparm_sys_id = g_form.getUniqueValue().toString();var instanceName = 'https://My...
