A custom test step in ServiceNow’s Automated Test Framework (ATF) is a reusable test action you can build when out-of-the-box (OOTB) test steps are not sufficient for your use case. It allows developers to design their own logic, validations, or UI interactions tailored to specific business requirements.
🔹 Benefits of Custom Test Steps:
✅ Extend ATF beyond OOTB capabilities
✅ Handle complex test logic and scenarios
✅ Promote reusability by creating steps once and using them across multiple test cases
You can also refer the below link for the implementation video of ServiceNow custom test step in ATF
https://youtu.be/IzCuPibHXfg?si=GdFPFtLghSqUAtyp
