Custom workspace search icon for the reference field not working

vinuth v
Tera Expert

Hi All,

 

We created a custom workspace in PDI. We are facing issue on record lookup selection. We are unable to click on the reference search icon and preview icon.

vinuthv_0-1735030504542.png

But I can able the select the record on the Form(new record)

vinuthv_1-1735030629667.png

 

Thanks in advance,

Vinuth

 

2 REPLIES 2

Anand Kumar P
Giga Patron
Giga Patron

Hi @vinuth v ,

 

Refer below link

 

https://www.servicenow.com/community/developer-forum/custom-workspace-search-icon-on-record-not-clic...

 

If my response helped, please mark it as the accepted solution and give a thumbs up👍.
Thanks,
Anand

Hi @Anand Kumar P 

Thank you,

Tried with these steps,

vinuthv_0-1735033936525.png

Here these in no Add or New Button (3. Under the related list "UX Add-on Event Mappings", if an post is missing for your Macroponent, add one!)

vinuthv_1-1735034051908.png