Customer Central in CSM

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SomashekarB
Tera Contributor

‎03-11-2024 03:23 AM

How to use the customer central in CSM? what is the benefits.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-11-2024 03:34 AM

 HI @SomashekarB 

 

https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-se...

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Community Alums
Not applicable

‎03-11-2024 03:28 AM

Hi @SomashekarB ,

Please refer to the Product doc to understand :https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-se...

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-11-2024 03:34 AM

 HI @SomashekarB 

 

https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-se...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************