Customize the MS teams notification
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2026 06:50 AM - edited 05-04-2026 06:56 AM
I want to customize the below notification
Customize the MS teams notification
Please help me what are all the things i have to change
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2026 07:36 AM
check these
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2026 07:52 AM
Hi @hemanth40
Refer this article/post/ servicenow documentation:
ServiceNow Solution Overview – How to update teams notification card for approvals
Microsoft Teams integration - card notifications
ServiceNow Provider Notifications: Configuring One-Click Approval in Microsoft Teams
Customizing approval notification field
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti