We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Customer Central in CSM

SomashekarB6490
Tera Contributor

How to use the customer central in CSM? what is the benefits.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

 HI @SomashekarB6490 

 

https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-se...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

2 REPLIES 2

Not applicable

Dr Atul G- LNG
Tera Patron

 HI @SomashekarB6490 

 

https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-se...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************